I saw this disturbing news last night in 24 Oras of one very angry and very huge customer named John Paul Encinas verbally and physically attacking a lady cashier. Apparently the altercation resulted from their disagreement over Encinas' tab amounting to a mere Php85! Encinas could have been provoked, as he alleged, but to retaliate in that way? And his excuse? Kasi daw tao lang siya, which I think is the lamest and tritest excuse for human ill behavior.