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Friday, November 16, 2012

Inmates as call center agents?! Bilibid Or Not

Only in the Philippines, folks. Then: Dancing Inmates. Now: Call Center Inmates.

I wonder if there will be an outsourcing or just outbreaking? :)


From Yahoo News:
TAGUIG CITY, METRO MANILA – An information and communications technology (ICT)-based training program has been initiated for detainees in an effort to provide them with the necessary skills that would make them viable workforce upon their release from prison.
Incidentally, the IT course being offered is on call center training.
The program, ostensibly called BILIB I.T. (a wordplay of “bilibid” that describes a prison), was started by Senator Alan Peter Cayetano, in partnership with the Technical Education and Skills Development Authority(TESDA) and technology training school Informatics.

The training is being pilot tested at Camp BagongDiwa in Taguig City, with the idea to have it emulated in other municipalities with detention centers.  (Alexander Villafania)


Inmates lining up - no, not for their mug shots -  but for their  training program 


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